Sales Policy – Razotis.xyz

Welcome to Razotis.xyz, your trusted source for high-quality veterinary supplies. We are committed to providing excellent products and ensuring a smooth shopping experience for all our customers. Below is our comprehensive sales policy covering orders, shipping, payments, and returns.

1. Order Processing

At Razotis.xyz, we prioritize fast and reliable order processing. Orders are typically processed within 1-2 business days. After your order is confirmed, you will receive an email with order details and a tracking number once your items have shipped. Orders placed after 3 PM (EST) or on weekends will be processed the next business day.

2. Shipping and Delivery

We offer several shipping options to ensure your veterinary supplies are delivered quickly and safely.

  • Standard Shipping: Delivery within 3-7 business days for orders in the continental United States.
  • Expedited Shipping: Available at checkout for faster delivery.

Free Shipping

We offer free shipping on orders over $75 within the United States.

International Shipping

At this time, Razotis.xyz ships exclusively within the United States. International shipping is not available.

3. Payment Methods

We provide secure payment options for a hassle-free checkout process. We accept:

  • Visa, MasterCard, American Express
  • PayPal
  • Apple Pay

All payments are processed through encrypted gateways to ensure the security of your financial information.

4. Returns and Refunds

At Razotis.xyz, we are committed to your satisfaction. If you are not completely happy with your purchase, we offer returns or exchanges within 30 days of receiving your order.

Return Eligibility

To be eligible for a return:

  • The item must be unused, in its original packaging, and in the same condition as when received.
  • Proof of purchase is required, such as an order confirmation or receipt.

Non-Returnable Items:

  • Customized or personalized products
  • Clearance or final sale items
  • Products showing signs of use or damage

Refund Process

Once your return is received and inspected, we will notify you about the status of your refund. Approved refunds will be processed within 5-7 business days and credited back to your original payment method. Shipping fees are non-refundable.

5. Customer Support

For any questions or concerns about your order, our customer service team is available to assist you. You can contact us through the following methods:

  • Email: info@razotis.xyz
  • Phone: +1 (718) 846-1414
  • Address: 8615 Forest Pkwy, Woodhaven, NY 11421, United States

Our customer support team is available Monday through Sunday, 8 AM – 5 PM (EST).

6. Privacy and Security

We value your privacy and take the necessary steps to protect your personal information. For more details, please review our Privacy Policy.

7. Changes to Sales Policy

Razotis.xyz reserves the right to update or modify this sales policy at any time. Any changes will be posted on this page, so we recommend reviewing it periodically.

For any further inquiries or support, please contact us via info@razotis.xyz or call +1 (718) 846-1414. Thank you for choosing Razotis.xyz for your veterinary supply needs!